// Enterprise Digital Engineering // Est. Since 2010

We Build
Enterprise
Platforms.

Smart Solutions engineers high-performance digital systems, ERP platforms, and enterprise applications for leading organisations across the region — built to scale, built to last.

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LIVE SYSTEMS ACTIVE

Platforms Delivered

120+

Enterprise-grade solutions across all sectors

Client Satisfaction

98%

Retention rate across all active accounts

Years of Engineering

15+

Leading enterprise development in the region

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120+
Projects Delivered
60+
Enterprise Clients
15+
Years in the Region
98%
Client Retention
What We Build

Enterprise-Grade
Services

From concept to deployment, we architect and deliver robust digital systems that power the region's most demanding organisations.

01

Web Platforms

Custom-built web applications and portals engineered for performance, security, and scalability at enterprise levels.

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02

ERP & Business Systems

End-to-end enterprise resource planning solutions — finance, HR, logistics, and operations — built for your industry.

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03

Mobile Applications

High-performance iOS and Android apps with seamless UX, offline capability, and deep system integrations.

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04

Cloud Infrastructure

Cloud-native architecture, DevOps pipelines, and managed hosting on AWS, Azure, and Google Cloud for maximum uptime.

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05

AI & Data Intelligence

Machine learning integrations, predictive analytics dashboards, and intelligent automation for data-driven decisions.

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06

Cybersecurity & Compliance

Enterprise security audits, penetration testing, compliance frameworks, and ongoing system hardening.

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Live Deployments

Our Platform
Portfolio

A selection of enterprise systems and digital platforms we have engineered and deployed across the region.

Enterprise CRM Ticketing System CRM
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Enterprise CRM Ticketing System

The Mawani CRM Ticketing System is a state-of-the-art, secure, and enterprise-grade omnichannel customer service platform tailored specifically for the Saudi Ports Authority (Mawani). Developed by Smart Solutions, it consolidates incoming support requests from multiple channels—including direct web forms, interactive AI chatbots, direct email, SMS, and WhatsApp Business API integrations—into a single, high-fidelity agent workspace. Powered by robust database models, dynamic localization (English and Arabic RTL/LTR alignment), smart keyword-based auto-classification, strict Role-Based Access Control (RBAC), and real-time SLA tracking monitors, it ensures rapid response times, data privacy compliance, and absolute operational clarity for both public beneficiaries and internal administrative teams.

Enterprise CRM
→
Ataa Platform Social Marketplace
Launch Platform →

Ataa Platform

Empowering Community Kindness. Ataa Platform is a dedicated platform built to connect Jordanians who have unused items with those who need them most. We believe in the power of digital giving to build stronger, more resilient communities.

Enterprise Social Marketplace
→
Quotation Chat Bot AI & Automation
Launch Platform →

Quotation Chat Bot

QBOTis a smart solution that helps businesses automate conversations and connect better with their customers. Built on real marketing and tech experience, it’s designed to simplify communication, save time, and support business growth in a practical way. It helps service seeker to receive a price offer or Quotation in less than 3 minutes.

Enterprise AI & Automation
→
Zakat Elm Educational
Launch Platform →

Zakat Elm

Zakat Elm is a revolutionary platform built on the Islamic principle of Zakat—not just of wealth, but of knowledge. We connect verified industry experts with dedicated learners to foster an ecosystem of free, high-quality education.

Enterprise Educational
→
Our Advantage

Why Leading Enterprises
Choose Us

01

Regional Expertise, Global Standards

Over 15 years delivering enterprise systems in the MENA region, with a deep understanding of local regulatory, cultural, and technical requirements — paired with world-class engineering standards.

02

End-to-End Delivery Model

From discovery and architecture to deployment and ongoing support — we own the full lifecycle of every platform we build, ensuring accountability at every stage.

03

Security-First Engineering

Every system is hardened from the ground up. Our security-by-design methodology means your data and operations are protected without compromise.

04

Scalable, Future-Ready Architecture

We build platforms that grow with you — microservices, cloud-native design, and modular codebases that adapt as your enterprise evolves.

// Smart Solutions Platform

Smart Solutions
Enterprise Platform

The region's most trusted
enterprise engineering
partner.

✓ ISO Aligned ✓ GDPR Ready ✓ 24/7 Support ✓ SLA Backed ✓ Cloud Native ✓ Mobile First
Elite Intelligence

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